When will my order be processed?

Orders placed before 10 AM ET will be processed within the same business day. Orders placed after 10 AM ET will be processed the next business day. We process orders Monday through to Friday, excluding federal holidays.

How long does shipping take?

Delivery times vary based on your location. All orders are shipped from our warehouse in New Jersey within 48 hours and are shipped via USPS, FedEx or UPS.Standard shipping is estimated to take 2-7 business days after your order leaves the warehouse.
In the majority of cases, shipments are delivered within 5 business days.

Where do you ship to?

We offer shipping to US addresses. At this time, we do not ship internationally.

I can’t find my package.

Oh no, that sucks! If you can’t find an order that was reported delivered, please verify the shipping address in your order confirmation email and then look around different areas of the delivery location for your package. We also recommend waiting 48 hours as sometimes packages may say delivered up to 48 hours before arrival. If your package is still missing, reach out to hello@homiah.com so we can help you track it down.

Can I return my order?

We do not accept product returns. However, in case of damages or product defects, we will reship product purchased in the last 30 days or issue store credit for the same amount. Please email hello@homiah.com with a picture of the damaged goods and we’ll be sure to make it right!

What if I’m not satisfied with my order?

No worries — we want you to try Homiah’s products and explore new flavors risk-free. Our company has a 14 day product satisfaction guarantee for your first order. Just drop us a note at hello@homiah.com within 14 days of receiving your order and we will provide a refund of up to $50, no questions asked.

How many servings am I getting?

Our Spice Kit Trio has 12 total servings. Each Spice Kit Trio consists of 3 packets, each a different flavor.  Each packet comes with 2 kits inside and each kit feeds 2.

Are your products shelf stable?

Unopened spice kits can be safely stored at room/ ambient temperatures and have an expiration of up to 1 year from production. Once the spice kits are opened, they should be refrigerated in an airtight container and consumed within 2-3 weeks as we do not use preservatives in our products.

Are your products vegan?

Our rendang and red curry spice kits are vegan. However, are laksa is pescatarian as it contains shrimp paste.

How about keto, gluten free etc.?

Yes! Our products are gluten free, dairy free, keto and non-GMO. We avoid coloring, preservatives and all that yucky stuff. We have also gone to special lengths to source quality sunflower oil that is naturally non-GMO/ soy-free, avoiding the more common but unhealthy palm oil.

What allergens are present in your products?

All of our products are gluten-free, grain-free, soy-free and peanut-free. Our spice kits are peanut free and are manufactured in a facility that is also peanut free. However, our facilities do process other products that may contain soy.

How many calories is each spice kit?

Each spice kits range from 80-100 calories per serving.

Where are your products made?

Our spice kits are small batch made in Malaysia in Southeast Asia. Our founder, Michelle, personally formulates the recipes and supervises production on location alongside small producers.

How spicy are your products?

Our spice kits are only mildly spicy, but you’ll feel a bit of heat if you don’t generally eat spicy food. If you’re a spice veteran, feel free to add hot sauce or fresh chillies for a kick.

What sort of proteins and vegetables should I use?

Literally anything you’d like. The recipes behind each packet recommend a range of options including chicken, beef, shrimp, tofu, seitan, carrots and potatoes. But some of our customers shared that their most satisfying meals from our spice kits were made from using up an old bag of frozen vegetables or yesterday’s leftover meat. You do you!

What’s up with the coconut milk?

Coconut milk is a staple Southeast Asian cooking ingredient and is recommended with our current line of spice kits, although cream or stock can be used as substitutes. Our coconut milk bundle comes with 6 individual 250 ml cartons to go with the 6 spice kits you’ll receive. We’ve sourced what we think is perhaps the best quality shelf stable Thai coconut milk.

Is your packaging recyclable?

Yes, our spice kits packaging is 100% recyclable. Our boxes are both recyclable and made of fully recycled materials.

I have more questions!

No problem, feel free to contact us here or shoot us an email at hello@homiah.com.